Frequently Asked Questions:

  

What if I only need someone a few hours per week?

  

We require our clients to book a minimum of 4 hours per visit and a minimum of 2 days per week.


  

Are your caregivers insured?

  

All of our caregivers are insured with liability and surety bonding as well as workman's compensation.


  

Can I change my caregiver if I want to?

  

Yes you can.  We realize the importance of matching the right caregiver with the client.


  

What geographical area do you cover?

  

The greater San Diego county and southern Orange County areas.


  

Do you have caregivers experienced with dementia, Alzheimer's, hip replacements and terminal

  

illnesses under Hospice care?

  

Yes we do.  All of our caregivers are skilled and trained to assist patients suffering from these conditions.


  

Do you have care for children?

  

We primarily work with seniors but someone at any age who is recovering from surgery or have various chronic conditions.


  

What are your rates for services?

  

Our costs are based on the level of care and the specific needs of the client and we are competively priced.


  

Do you provide services in Assisted Living Facilities (ALF)?

  

Yes.  People sometimes discover that the assistance provided in an ALF is not enough to reach the

  

level of care they desire.  In these cases we provide private duty care to augment the facility care.


  

Can services be covered by insurance or Medicare?

  

Most Medicare plans do not cover in-home care.  However, many long term health care policies will

  

reimburse for this kind of service.  We will be happy to work with your insurance company to make the determination and help keep the company's compliance.


  

How does setting up In-home care work?

  

For in-home care, we arrange a time to visit with the family and/or the client to fully discuss the

  

care situation. At that time we decide on the most appropriate care services that are needed.  We will complete the appropriate paperwork and answer any questions the client and/or family members have regarding our services and costs.  We then will match you with the right caregiver.  Care can usually begin within 24 to 48 hours.


  

What if service needs to be changed?

  

We are very flexible with our service plans and understand that the care situation can quickly change.

  

We can adjust schedules on short notice and we do not have any contract period you are committed to.


  

Can I interview your potential caregivers?

  

Yes we can arrange 2-3 caregivers for your consideration.




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