|
What if I only need someone a few hours per week? |
|
We require our clients to book a minimum of 4 hours per visit and a minimum of 2 days per week. |
|
Are your caregivers insured? |
|
All of our caregivers are insured with liability and surety bonding as well as workman's compensation. |
|
Can I change my caregiver if I want to? |
|
Yes you can. We realize the importance of matching the right caregiver with the client. |
|
What geographical area do you cover? |
|
The greater San Diego county and southern Orange County areas. |
|
Do you have caregivers experienced with dementia, Alzheimer's, hip replacements and terminal |
illnesses under Hospice care? |
|
|
Yes we do. All of our caregivers are skilled and trained to assist patients suffering from these conditions. |
|
Do you have care for children? |
|
We primarily work with seniors but someone at any age who is recovering from surgery or have various chronic conditions. |
|
What are your rates for services? |
|
Our costs are based on the level of care and the specific needs of the client and we are competively priced. |
|
Do you provide services in Assisted Living Facilities (ALF)? |
|
Yes. People sometimes discover that the assistance provided in an ALF is not enough to reach the |
level of care they desire. In these cases we provide private duty care to augment the facility care. |
|
|
Can services be covered by insurance or Medicare? |
|
Most Medicare plans do not cover in-home care. However, many long term health care policies will |
reimburse for this kind of service. We will be happy to work with your insurance company to make the determination and help keep the company's compliance. |
|
|
How does setting up In-home care work? |
|
For in-home care, we arrange a time to visit with the family and/or the client to fully discuss the |
care situation. At that time we decide on the most appropriate care services that are needed. We will complete the appropriate paperwork and answer any questions the client and/or family members have regarding our services and costs. We then will match you with the right caregiver. Care can usually begin within 24 to 48 hours. |
|
|
What if service needs to be changed? |
|
We are very flexible with our service plans and understand that the care situation can quickly change. |
We can adjust schedules on short notice and we do not have any contract period you are committed to. |
|
|
Can I interview your potential caregivers? |
|
Yes we can arrange 2-3 caregivers for your consideration. |